Zopa customer service number
As the main way of getting in touch with the largest peer-to-peer lending service in the world, the Zopa contact number has become vital to the company’s customer service strategy. It was argued before that the company started somewhat of a revolution when they started in 2005, allowing people to loan each other money using their platform, taking a small cut of each transaction. Being the first business to offer such an opportunity, the company have gone from strength to strength. The Zopa phone number has had to grow with it, as the constant expansion of their UK call centres.
At current estimates, the company have been responsible for the lending of over £700 million. This is due to largely to the fact that they offer better rates of interest for the person who needs the loans, as well as a good return on an investment for the loanee. Many people have pointed out Zopa as a good alternative to payday loans websites such as Wonga or Pounds to Pocket. The company mainly offer a similar service to those provided by big banks – especially for those who have failed to gain funds through the likes of Lloyds and Barclays. The Zopa customer service number has long been one of the key ways through which people deal with the company – and they deal with a huge range of different problems.
Key reasons why people call the Zopa contact number
Companies that deal with any form of loan manage the same sorts of queries – with applications, payment issues and complaints being among the three main reasons why people call the Zopa phone number. However, much like any helpline, they do also deal with their share of general enquiries – and these come both from both the lenders and the borrowers. However, it is perceived that the Zopa customer support team deal with a much higher volume of calls from people who have loaned the money. Partly this is because there is a higher number of these kind people who interact with the business in this way.
As a company founded in the internet age, the Zopa customer service number has long been supplemented by an extensive online support portal that can deal with most of the issues faced by their users. Loan applications are primarily dealt with online – although a phone call may be needed to go over certain matters – as well as the ongoing management of individual accounts. While their web assistance is enormous, there are still various issues that can only be resolved by a phone call to the Zopa contact number – especially for a matter that requires immediate intervention.