Play.com customer service number
Although they are now technically owned by Rakuten, there are still a high volume of people looking for the Play.com contact number. The Play brand has now technically been subsumed by their parent company. It still seems to be the brand that is most prominent in the minds of the general public. That is why people still need to get in contact with the Play phone number when they have an issue with the business.
For a while, Play.com was one of the largest online retailers of its kind – selling CDs, DVD and computer games at prices that vastly undercut their high street rivals such as HMV and GAME. However, the rise of Amazon has reportedly seen their market share drop – but the business still retain a large consumer base who get dedicated to purchasing through the organisation. However, though most transactions get completed seamlessly, there are always going to be times at which something unexpected happens – and in these cases it is recommended that the consumer calls the Play.com customer service number.
Common reasons for people calling the Play.com contact number
Still being a relatively large company, the reasons for people calling the Ratuken and Play contact number are extremely varied. Most commonly for businesses in their industry, people call the customer service helpline in order to log a complaint about the business. Whether this is due to a faulty product or in order to get a refund for something they have purchased. Returns are also believed to be a main cause of people dialling the Play.com phone number, with general enquiries always being something that prompts people calling.
Like most online businesses, Play.com have attempted to make the majority of their customer service and consumer support web-based. The system was created through the implementation of live chat systems, FAQs and e-mail correspondence. However, most experts seem to agree that this is a scant replacement for speaking directly to a member of Play.com’s UK based call centre teams. By calling the company directly, you can have their staff immediately intervene on a matter and offer a resolution – perhaps the main advantage of phoning the Play.com contact number.