Information about the npower customer service number
Being one of the supposed “Big Six” UK energy providers, the fact that the npower contact number receives some of the highest call volumes of any helpline in the country is inevitable. Supplying gas and electricity to homes across the country, there are millions of families who are absolutely dependent upon the business for a whole host of different reasons.
As well as supplying utilities to individuals, npower also have thousands of business accounts. Although the rates, charges and products are somewhat different to what they offer residential account holders, their customer service is still done through their central call centre. However, this is far from the main source of their income and appears to be a mode of diversification for the company.
Following the lead of the likes of SSE, British Gas and EDF Energy, npower have slowly begun to move their support service towards their website. These online support portals do offer some forms of assistance for certain situations, most experts seem to agree that live chat and e-mail are limited in the support that they can provide.
Lengthy amounts of time with any company getting back to a complaint or query that may arise online can be commonplace. So, for anything that is time-sensitive or requires urgent assistance, calling the npower contact number is the only viable option for resolving things. The npower call centre allows anyone calling for a specific issue, such as a complaint should be put through to a member of staff – who can address this issue immediately.
Regardless of what you are calling for, the npower customer service number should have a division of the organisation that can provide help.