Natwest customer service number
Despite not being one of the largest financial institutions in the country, Natwest is still a bank responsible for millions of accounts across the UK. The bank’s widespread service is why the Natwest contact number is one of the most dialled of any helpline in the country. Thankfully, their British based support staff can deal with these calls quickly and easily, and are widely believed to be among the best in the industry. According to independent consumer reviews sites, the Natwest customer service team are among the most effective around.
Much like their previous owned the Bank of Scotland and other rivals such as RBS and TSB, the Natwest customer service strategy over recent years has been to attempt to move their support structure over to their website. The transition is due to a number of reasons – but the main one appears to be an attempt to cut costs. However, the majority of users of the e-mail contact forms and live chat functions offered by this method of communication fails to offer the same level of assistance as the traditional methods.
Given the long turnaround times when logging an issue online, anything that is either time-sensitive or requires urgent assistance should normally use the Natwest phone number. Members of the helpline team have far ranging powers to offer assistance and provide a resolution to problems. So, whatever matter is troubling you, it could be sorted out within moments – as opposed to days when using any other platform.
Of course, given the amount of different products that Natwest now offer to consumers, their call centre has had to change similarly to suit this. When calling the central Natwest phone number now, anyone who is dialling for a specific query will be redirected to individual teams within the call centre who are specifically trained to deal with each issue. Separate staff are responsible for their personal account, business, credit card and mortgage divisions, with each of these able to deal with complaints, queries and any other matter that may be bothering you.