Liverpool Victoria

Contact details for Liverpool Victoria customer service
Looking for the phone number for the Liverpool Victoria customer services team & other departments such as complaints? The Dial2Donate Liverpool Victoria contact number will connect you directly to the Liverpool Victoria customer services department.
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Liverpool Victoria phone number

1 pence per minute of your call will be donated to a local charity at no extra cost to you, simply by using this Dial2Donate number. Calls may cost up to 7 pence per minute from a BT landline, but may vary depending on your service provider.

Founded in 1843 Liverpool Victoria was originally a burial society, providing penny policies door-to-door. Obviously things have changed significantly since then. Today, Liverpool Victoria has an impressive UK customer base of over 5 million and offer a comprehensive portfolio of services, including general insurance, life insurance and investment options. Currently employing around 5,700 staff, Liverpool Victoria (otherwise known as LV) are well equipped to address your requirements either online or via their dedicated customer service line.

LV insurance

Thankfully Liverpool Victoria has made renewing your existing LV insurance package as straightforward as possible. Despite being able to renew your policy online via, there are occasions when it is preferable to speak to a Liverpool Victoria representative. Please note that Liverpool Victoria’s renewal helpline is available from 8am until 9pm on a Monday to Friday, from 8am until 5pm on a Saturday and from 9am until 5pm on a Sunday and Bank Holidays.

LV insurance claims

Whether you’re making a new claim or checking the progress of an existing claim, it is essential to have all relevant documentation to hand. Don’t forget, you may also be asked to produce receipts for any out of pocket expenses or invoice payments made. Please note that if making a claim over the phone, lines are available from 8am until 8pm on a Monday to Friday, and from 8am until 4pm on a Saturday.

Need to amend your personal insurance details?

Changing your name, address or status on your Liverpool Victoria policy is easy – either click onto If you’d prefer to speak to an advisor, lines are available 7-days a week for your convenience. Remember, optional extras can typically be added to most policies – ensuring your policy develops with your personal needs.

Savings & Investments from Liverpool Victoria

Liverpool Victoria understands that all their customers are unique, and when it comes to providing financial solutions, everyone has individual requirements. That’s why, as LV suggest, they adopt a flexible approach to finance. Two of the only prerequisites are that you are between 17 and 74 years old and that you are a UK resident. For a convenient overview of all the savings and investment options available from Liverpool Victoria click onto – alternatively why not ask a member of LV’s dedicated team to tell you more? Please note that lines are open from 8am until 8pm Monday to Friday and from 8am until 4pm on a Saturday.

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Opening Hours:
Monday to Friday 8am - 9pm
Saturday 8am - 5pm
Sunday 9am - 5pm

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