Lebara customer service number
Despite being a relatively small mobile network, the Lebara contact number still receives a high volume of calls each day. The need is partly down to the fact that they are so vital to their customers. Lebara is for people who have moved to the UK for work; a high proportion of Lebara’s calls get made to those overseas. A vital connection to friends and family for their customers, the provider’s customer service team get constantly inundated with people who need to make enquiries about their subscription with the Lebara customer service team.
The company differs from the likes of O2, Vodafone, and other major networks. The majority of their customers are not signed up to contracts with the company, and Pay As You Go (PAYG) is instead their preferred choice of a subscription. However, this can lead to some problems – with the differing call costs to different nations being one of these, leading to issues with billing. However, the Lebara phone number staff are trained in dealing with these matters – and can even reportedly do so in the customer’s choice of language.
Common reasons why people call the Lebara contact number
While their business model differs from the bigger operators, the kind of calls that the Lebara customer service helpline receives are largely comparable, judging by the reactions on social media at the very least. In most cases, it is a problem with billing and payment that prompts a call or customers ring for another form of complaint. Their British-based call centre staff can deal with these, as well as general enquiries, sales and Pay As You Go top-up requests, as well as much more.
In recent times, Lebara have begun to move some of their consumer support towards their website. The advantages of this are clear – it allows consumers to self-diagnose themselves a lot of the time. However, given that a substantial proportion of the consumer base only speaks English as a second language, the benefits of an online customer service scheme have got limited. In this context, the best way to get in touch with the company for any reason is by calling the Lebara customer service number immediately.