HSBC customer service number
As the main focus of customer service enquiries for one of the largest banks in the world, the HSBC contact number is one of the most phoned of any helpline in the UK. Thankfully, the organisation is believed to have an enormous bank of contact agents in their operations centres across the country. These agents deal effectively with the enormous volume of enquiries that they face each and every day.
Although traditionally a business bank that deals with investments and the stock market, they have increased their dealings with the general public over the course of the last century. With this growth, they have also had to make sure that they increase their call centre staff in order to deal with the influx of new customers.
Currently, the HSBC phone number can deal with enquiries for every service that they provide. This list includes their credit cards, personal loans and mortgages, as well as wealth management. One of the main phone calls relates to lost and stolen cards. So vital is this service that lines are open 24 hours a day, and a specialist anti-fraud team man this aspect of the contact number.
Following the lead of TSB, Santander and other banks, HSBC has slowly moved their consumer support towards their official website. This switch is mainly a cost-cutting measure, but does offer some added assistance and does take some of the stress away from their contact centres. However, most experts agree that FAQs and e-mail correspondence do not offer anywhere near the same level help as the HSBC phone number.