HMRC helpline number
As perhaps the most influential of any UK government department, the HMRC contact number is always going to receive a high volume of calls. As perhaps the one body that affects the day to day life of Britons more than any other, the HMRC support staff are responsible for dealing with calls across a whole range of different subjects. Thankfully, it is believed that the HMRC phone number is one of the most effective and efficient of any government helpline.
Broadly, queries directed to the HMRC contact number are split into two distinct categories – calls from individuals and calls from businesses. Calls from members of the British public usually relate to income tax and national insurance contributions, whereas companies deal with much broader problems such as VAT payments and import taxes. These get handled by different UK based call centres who specialise in each of these matters.
Despite the complexity of problems faced by the HMRC helpline number, their support staff still receive favourable reviews in general from the people who dial them. The positive feedback may relate to the fact that they have been set up specifically to effectively manage calls. This set-up allows for anyone dialling to either get the resolution that they require or fully understand the process that they are undertaking.
One of the major moves made by the government cuts of recent years has been a slow but steady transition towards offering support online. These web based portals are cheaper to maintain, but are not currently able to offer the same tailored assistance that the HMRC helpline usually can. While many of the automated services – such as making tax payments or submitting a tax return – work perfectly fine, with anything more complex is when problems start to appear.