Hermes customer service number
As one of the largest delivery companies ion the country, the Hermes contact number receives an incredible amount of calls each and every day. These calls are largely from people who have used the service who need to dial the helpline for further assistance or to have a general query answered. However, one of the main issues that many people have come across with Hermes is the fact that their main phone number can be incredibly difficult to find, and the structure of the company only exacerbates this.
However, despite the complaints about getting in contact with the company, the Hermes customer service number has recently improved their performance. This improvement gets echoed by the fact that the company now have a variety of call centres across the country, and now deal with hundreds of callers quickly and easily. In turn, consumer satisfaction ratings are getting better all the time.
Rivalling the likes of UK Mail and Royal Mail, the Hermes phone number operates in the same way that their competitors do. The majority of calls relate to either tracking parcels or attempts to locate lost or damaged packages, as well as complaints. Thankfully, their contact centres have been split up in such a way that allows them to accurately re-route and direct calls so that queries can be dealt with efficiently.
The Hermes contact number is also able to deal with people looking to book one of their services. These services include payment being taken over the phone, and informing you of all the details that pertain to your delivery.