Halifax customer service number
Halifax has been one of the foremost financial institutions in the country for decades, both as a building society and a bank. As such, the Halifax contact number is in constant demand from the millions of customers who use the organisation. Although the majority of their business comes from personal accounts and savings, they have recently become a market leader in both the mortgage and loans sectors. This change has mainly been thanks to offering highly competitive interest rates, but is also thanks to their industry leading customer service.
Rivalling the likes of RBS, TSB and Santander for new custom, Halifax have gone from strength to strength in recent years, despite the UK-wide recession. With this growth has come a similar rise in the amount calls that their helpline number has come to expect each day. Thankfully, the business has evolved to the point where they can quickly and effectively deal with anyone dialling without having to compromise on the quality of the support being provided.
Much like their rivals, Halifax has attempted to push some of their support towards their official website. The need for this is partly down to consumer demand for alternative ways of getting in touch with them but has also been in order to attempt to cut down on costs. The more people who handle their problems themselves by using FAQ guides and walkthroughs, the fewer call centre contact agents that the bank will have to employ. However, most experts seem to agree that this is an inefficient way of having a problem dealt with, with the Halifax customer service number supposedly being the best way to have any issue quickly addressed.
As Halifax bank’s operations have grown, so has the call centre around it. Now, there are individual contact teams who deal with each section of the organisations operations. The different sections of their helpline deal with queries for personal loans, mortgages, credit cards and insurance, and there is also a specialist Halifax business account section. However, all of these can be reached by dialling the central Halifax phone number. Calls are simply redirected through to whichever member of staff is available who will most accurately be able to aid you in your query.