Financial Ombudsman helpline number
The Financial Ombudsman contact number is in constant demand from people needing to get in touch with a whole range of different issues. It is the first port of call for escalating a complaint about an entire section of the market. Formally known as the Financial Ombudsman Service (FOS), they have thousands of people calling each month due to issues with companies as diverse as Lloyds, Wonga and Direct Line.
It was set up in order to try and make sure that consumers had an extra method of recourse if the companies themselves do not offer fair or sufficient complaints handling. Since then, the Financial Ombudsman has become increasingly vital in recent years. This growth is particularly true given the rise in problems with banking, insurance (Payment Protection Insurance/PPI being perhaps the main instigator of this) and payday loans. These industry changes have meant that there has been an increased volume of people desperate to get in touch with the Financial Ombudsman phone number in order to escalate their complaint.
Common reasons why people call the Financial Ombudsman contact number
As mentioned above, the main reason that people get in touch with the Financial Ombudsman helpline is in the hope that they will be able to start a new complaints appeal with the organisation. There are also those who are calling to speak about an ongoing claim against a company, or to ask about what documentation gets needed. Thankfully, there are five separate teams who are each able to deal with queries that are specific to their department. These get split into different aspects of the financial industry, rather than part of the process.
While they do have a fairly strong online presence, the Financial Ombudsman’s methods of communication have stayed relatively traditional. Most cases need to be backed up by letters and other forms of documentation – and these get sent through the post. There is a relatively long turnaround on claims made through the service, but for anything urgent it is always recommended that a call to the Financial Ombudsman contact number gets made.