EE customer service number
Formed following the merger of the UK arms of T-Mobile and Orange, EE is and now responsible for millions of customers across Britain. The EE contact number is one of the most phoned of any mobile provider in the country. It is partially due to the existing customer bases, which feed brands brought to the new business. However, EE is quickly winning over new customers entirely on its own, with their extensive 4G network at being one of their key selling points.
Despite the brand now being the largest mobile network operator in the country, one of the main reasons people get in contact with EE customer service is the need to make a complaint. The issues being experienced by consumers range from calls being dropped, through to issues with billings and payment. Thankfully, the EE phone number team – many of whom previously manned the T-Mobile and Orange helplines – are capable of dealing with such matters quickly and easily.
Much like their main competitors O2 and Vodafone, EE is increasingly attempting to get their customers to deal with their queries using online self-service platforms and web based support portals. From FAQs and guides through to live chat and email correspondence. However, while these options do provide some assistance, most consumers still seems to prefer making a phone call over web-based communication.
Due to the breadth of the business, the EE phone number and the wider EE call centre is divided up into many different sub-sections. Each team is specially trained to deal with one particular type of issue, as well as being able to provide general assistance to everyday queries. Regardless of your reason for phoning the EE contact number, a member of their customer service team should either be able to address your issue directly. Alternatively they will be able to pass you on to a member of the team who can do so themselves.