Ebuyer customer service number
The fact that the Ebuyer contact number is under constant demand from people needing to get in touch with their customer service team should come as no surprise. Founded around the turn of the millennium and now claiming to be the largest independent retailer of computer goods in the UK. Thankfully, their British based call centres are more than capable of dealing with the influx of callers who need to ask questions of the helpline team. It gets believed that strong levels of consumer support is one of the reasons why the company has grown to be one of the major players in the market.
The company see themselves rivalling the likes of Amazon and eBay. Ebuyer does all they can to make sure that the prices for their hardware, laptops and tablets are as low as possible. This fact is one of the main ways through which they earn custom. However, whereas the online auction sites are always going to have issues when it comes to aiding users. For example, Amazon has a somewhat hit-and-miss record when it comes to consumer support, Ebuyer consistently sit top of independent customer review websites for the help they offer through the Ebuyer phone number.
Common reasons why people call the Ebuyer contact number
As with any online business in the industry, the Ebuyer customer service number has to deal consistently with people who have either had issues with their order or problems with a product purchased through the website. These problems get considered as a request for a refund, an order cancellation or technical support. Regardless, there are dedicated teams who are willing to do everything they can to make sure that the problem gets resolved as quickly as possible. The Ebuyer phone number is also – judging by social media – subject to a high percentage of calls from people who have general enquiries or need to make a complaint against the company.
Being a business that does all of its trade online, Ebuyer do a fair amount of their customer service online through their dedicated support site. These include offering assistance via e-mail, or through live chat. However, these methods and the various FAQ guides listed on their site, don’t offer anywhere near the same amount of assistance as speaking to a member of the customer service helpline team directly. It is for this reason that most experts seem to agree that calling is the best way to have any time-sensitive issue dealt with, and this certainly seems to be the case with the Ebuyer contact number.