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Along with their head office in Swansea, Wales, the DVLA or to give them their full title, the ‘Driver and Vehicle Licensing Centre’ operates throughout 39 offices nationwide.
In addition to driving licence applications, renewals and associated issues such as change of address or personal details, the DVLA is also responsible for tax disc renewal, vehicle registration, theory test bookings and more. Did you know that you can also obtain replacement log books and assess the MOT status of a vehicle with one call to the DVLA?
Many people aren’t aware that personalised number plates are available from both auctions and directly from the DVLA. If you are looking for a specific plate simply click onto DVLA site, or if you’d prefer to speak to a DVLA representative simply call 0843 504 337. Please be aware that you may need to have your debit or credit card details ready prior to making your purchase.
This applies to vehicles that are not driven or kept on public roads, for instance if housed on a private driveway or land.
Please note that you will need to have either your 16-digit reference number from your V11 (Vehicle Tax Renewal) letter or the 11-digit number from your V5C (Log book) ready prior to your SORN application.
Remember you can make a SORN application online, via post or by calling 0843 504 337.
The cost of your Theory test depends on which type of vehicle it is for, for instance:
Car theory test = £25.00
Car abridged theory test = £19.00
Motorcycle theory test= £25.00
If you have any particular requirements, for example, you need to take the test with voiceover in English or Welsh or if you require a sign language option, why not call via our DVLA phone number? A member of the DLVA’s team will gladly assist you.
There are many reasons why people need to contact the DVLA, for your convenience we have listed some of the most commonly raised FAQs.
Theory test dates can be altered online or over the phone, however please be aware that you must give at least 3 working days notice – otherwise you may have to pay for your test again.
It is possible to drive if the DVLA has your licence, however there are guidelines which need to be adhered to – details of which can be found at www.gov.uk or by calling 0843 504 337 – where your call will be connected to a DVLA representative.
Stolen drivers licences should in the first instance be reported to the police.
If you have had your licence, stolen, damaged or destroyed, rest assured, you can reapply. Please note that if you find your original licence at a later date you must inform us.