DPD customer service number
As one of the top logistics and delivery companies in the UK, the DPD contact number is responsible for answering queries for the thousands of customers who use the organisation each and every day. The list of different problems experienced by their clients is long and varied – and this is why DPD hold some of the largest call centres of any courier company in the country.
Split into specialist teams, the expertly trained DPD phone number staff address a whole host of matters that their customers commonly experience. The majority of calls that the customer service staff deal with are simply straightforward questions or queries. However, their helpline team are also able to deal with deeper issues that may require further investigation and correspondence with their worldwide logistics team.
Much like DHL and UK Mail, DPD have followed their competitors lead in attempting to move a huge amount of their customer support towards their website. While offering consumers extra methods to get in touch with a business is always to be applauded, many people have called into question whether internet customer service portals offer the same amount of support as their traditional counterparts.
Judging by the feedback on social media, the DPD website does a great job of managing straightforward issues – such as parcel tracking. However, with more complex matters, it appears that there is nothing that can adequately replace speaking to a member of the DPD contact number staff about the problem.
The lengthy turnaround times of e-mail and an apparent lack of consumer confidence in live chat means that dialling a company is usually the only real way to get an immediate resolution to your problem. The DPD phone number can be used to deal with queries for every aspect of their business, including their express and business delivery options.