BT customer service number
BT one of the UK’s largest landline phone providers and internet companies (among many other things). So, the BT contact number is among the most dialled of any in the country, which is unsurprisingly inevitable. Having millions of customers who are signed up for different products and services means that their British based call centres are among the most diverse around.
The landline phone business has been on the decline for many years. An increasing amount of people are swiftly switching to exclusively using their mobiles to make calls. So, BT now sees itself as a competitor to the likes of Virgin Media, Sky and TalkTalk. BT has also adopted many of the consumer support strategies of their rivals in the broadband and home television markets, with an increasing slant towards e-mail correspondence and live chat through their website.
Despite this slight change in priorities, the BT phone number remains the first port of call for most people who have a customer service queries. BT’s Helpline team can make accurate assessments based on your unique circumstance and potentially provide an immediate resolution to your matter. Regardless of whether you are experiencing problems with your billing and payments, technical faults, complaints and general enquiries.
Given the expansive amount of questions that their customer service staff have to deal with daily, it is somewhat of a surprise that they frequently manage to get high scores on independent consumer reviews websites. According to various reports, the BT contact number is among the best for offering support to their subscribers – something that has become one of their main selling points in recent times.