Barclays customer service number
Being one of the largest banking organisations not only in the UK but also the wider world, the Barclays contact number is said to be one of the most phoned of any organisation in the country. Barclays hold millions of personal and business accounts, the bank typically has high satisfaction ratings from those who use it. However, as with any large company, there are always going to be issues that accumulate throughout the course of a year. Thankfully the Barclays Bank contact number is the main way through which people deal with these.
Although the bank did struggle throughout the financial crisis, they seem to have come out of it stronger than ever. A full range of products has been maintained, with more people than ever attempting to sign up for savings accounts, current accounts mortgages and loans with the organisation. While most applications are done through the website or in a local branch, the Barclays phone number is also able to manage any new services that a consumer would need to talk about it.
As they do offer such a huge range of different products, the Barclays customer service number has had to be structured in such a way as to effectively deal with those ringing for different reasons. To this end, the helpline is split into different divisions in order to accurately manage the different phone calls that they receive. Each division has a specialised team of contact agents who should be able to address the caller’s issue immediately.
The main reasons for people dialling the Barclays helpline number are fairly typical of the reasons that people call other companies. People tend to make a phone call when they have a general enquiry, complaint or need something from Barclays themselves – although one notable exception is people dialling to do their telephone banking.
alMuch like their main competitors – Santander, TSB and Natwest are all guilty of this – Barclays have attempt to move some of their customer service systems online. Changes have been done in order to reduce the amount that the organisation have to spend on employing contact agents to deal with queries. Although e-mail, live chat and FAQs do offer some assistance, most experts seem to agree that the quickest way to have any question answered quickly is to call the Barclays contact number and speak to a member of their support staff.