Barclays Contact Number

Barclays Contact Number
Contact information for all Barclays customer enquiries.
Looking for the phone number for the Barclayss Customer services team & other departments such as complaints? The Dial2Donate Barclays Contact Number will connect you directly to Barclays Customer Services department.
0843 504 0521

”A large percentage of the call cost will be donated to a local appeal”

Barclays customer service number

Being one of the largest banking organisations not only in the UK but also the wider world, the Barclays contact number is said to be one of the most phoned of any organisation in the country. Barclays hold millions of personal and business accounts, the bank typically has high satisfaction ratings from those who use it. However, as with any large company, there are always going to be issues that accumulate throughout the course of a year. Thankfully the Barclays Bank contact number is the main way through which people deal with these.

Although the bank did struggle throughout the financial crisis, they seem to have come out of it stronger than ever. A full range of products has been maintained, with more people than ever attempting to sign up for savings accounts, current accounts mortgages and loans with the organisation. While most applications are done through the website or in a local branch, the Barclays phone number is also able to manage any new services that a consumer would need to talk about it.

As they do offer such a huge range of different products, the Barclays customer service number has had to be structured in such a way as to effectively deal with those ringing for different reasons. To this end, the helpline is split into different divisions in order to accurately manage the different phone calls that they receive. Each division has a specialised team of contact agents who should be able to address the caller’s issue immediately.

The main reasons for people dialling the Barclays helpline number are fairly typical of the reasons that people call other companies. People tend to make a phone call when they have a general enquiry, complaint or need something from Barclays themselves – although one notable exception is people dialling to do their telephone banking.

alMuch like their main competitors – Santander, TSB and Natwest are all guilty of this – Barclays have attempt to move some of their customer service systems online. Changes have been done in order to reduce the amount that the organisation have to spend on employing contact agents to deal with queries. Although e-mail, live chat and FAQs do offer some assistance, most experts seem to agree that the quickest way to have any question answered quickly is to call the Barclays contact number and speak to a member of their support staff.

Common reasons why people call the Barclays contact number

How can I make a complaint about Barclays or a Barclays employee?

Much like the majority of their customer support, Barclays have attempted to move their complaints procedure to their web support portal. This means that for a lot of people, the process of having a problem dealt with can often involve filling out endless forms and having to repeat the same statements over and over again. All in all, most people on social media seem to agree that this is an incredibly ineffective way of having a problem resolved.

Thankfully, the Barclays bank customer service number is still able to deal with calls relating to complaints. Regardless of whether your issue is related to your savings account, mortgage, loan, insurance policy or something else entirely, a member of their support team should be able to offer immediate assistance – and, in most cases, they should be able to come to a resolution over the phone.

However, if your matter requires further investigation or needs to be looked into by someone else in the company, the Barclays contact number staff will be able to detail exactly what the next steps are going to be taken and should be able to offer a call back at a time that suits you. However, if you feel that the call centre are not satisfactorily acting upon your complaint, their customer service team are legally obliged to provide you with information about how you can escalate your complaint to an industry ombudsman who will adjudicate on the matter.

My card has been lost or stolen - what can I do?

Sadly, losing your debit card or having it stolen is something that happens to most of us at some point in our lives – and for the majority of the population, this is an occurs every couple of years. Thankfully, all banks have procedures in place especially to deal with this, and the Barclays phone number has a department who specialise in precisely this.

If your debit or credit card have been lost or stolen, a quick call to the Barclays customer service helpline will make sure that everything is still in order with your finances. Replacements can also be sent out immediately. Their support staff will check for any fraud that has happened on your account as a result of the card going missing, and will make sure that you receive a new card within five business days.

In the meantime, you should still be able to go into your local Barclays branch and withdraw funds from your account manually. The member of staff that you speak to over the phone should be able to inform you on exactly how you can do this, as well as to let you know exactly which branches are closest to you.

What is the best way to take out a new service with Barclays?

As well as the general enquiries and complaints, the Barclays phone number deals with huge volumes of people ringing to take out a new service. Commonly, people are calling to apply for an overdraft, to apply for a credit card or to see what other financial assistance is available to them in their unique circumstance.

The sales teams are some of the largest parts of the Barclays customer service number and are trained to be able to offer tailored advice to suit each caller. Skills include looking at the current services that you may have with the bank, and how these can meet your new needs.

Barclays do also offer new services and products via their website. However, the very nature of taking out something online means that it can sometimes be uncertain. Exactly how this may impact upon your everyday life, or even if you are fully eligible is difficult to say. That is before the requirement for countless form filling. Thankfully the Barclays contact number remains the quickest and easiest way to go about things.

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Address Details:
United Kingdom, London
Phone: 0843 504 0521
Opening Hours:
Monday - Friday 09:30 - 16:30pm
Saturday and Sunday Closed

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