Bank of Scotland

Contact details for Bank of Scotland customer service team
Looking for the phone number for the Bank of Scotland customer service team & other departments such as complaints and refunds? The Dial2Donate Bank of Scotland contact number will connect you directly to the Bank of Scotland customer services department.
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Bank of Scotland contact number

As Scotland’s first and oldest bank, it’s unsurprising perhaps that there are countless people making calls to the Bank of Scotland contact number each and every day. Founded in 1695 by an Act of Scottish Parliament, the bank has a long and prestigious history, picking up many constituent companies along its journey. Interestingly, the bank is the second-oldest surviving bank in the United Kingdom (behind the Bank of England, which was established just one year earlier). It’s important not to mix up the Bank of Scotland with RBS – the two are not related, and were in fact once fierce rivals back in the 18th century. Today the bank is owned by Lloyds Banking Group, and customers should direct their calls to the Bank of Scotland phone number for all enquiries.

The Bank of Scotland was one of the first banks in Europe to print its own banknotes, and still prints its own sterling notes under legal arrangements allowing Scottish banks to issue currency. These notes are, of course, in value with sterling notes issued by the Bank of England. The bank offers a wide range of financial services, including personal and business banking, ISAs, loans, insurance and much more. Consequently, there are many reasons why customers and non-customers alike may wish to call the Bank of Scotland contact number.

Common reasons why people call the Bank of Scotland phone number

As with all banks, there are countless reasons why people need to dial the Bank of Scotland customer service number. Existing customers may need to call the bank to amend their personal details such as their home address or employment status. They may also wish to call to enquire about taking out a new service, such as a loan or credit card. If you call up the Bank of Scotland number with your customer details, an adviser will be able to find out what would be the product or service to suit your needs.

Problems and complaints should also be directed to the number listed on this page. Perhaps you have a problem with your account, such as an unrecognised payment on your statement. You should direct your problem to the main contact number and a member of staff will be able to assist. If you wish to make a complaint against Bank of Scotland or any of their staff members, you should take down as much detail of your complaint and call the contact number to explain the situation. As a long-established firm, Bank of Scotland prides itself on customer service, so you should be in great hands when you make that call to the Bank of Scotland phone number.

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