Atos phone number
Atos Healthcare performs Personal Independence Payment assessments on behalf of the Department for Work and Pensions. As a company working alongside such a controversial government department, it’s unsurprising that Atos call volumes are high. PIP is one of the most-claimed benefits in the UK, and so many claimants call the Atos contact number for numerous reasons.
Unfortunately, government cuts over the past few years have led to diminished support to those on benefits, and those wishing to claim them. As such, many calls are made to Atos complaining about the assessments, seeking support or guidance or simply trying to find out more about the often complicated application process. Luckily, Atos employ a customer service team to handle all enquiries relating to PIP assessments and related issues.
Reasons to call the Atos contact number
There are many reasons to get in touch with the Atos contact number, whether you are a new or existing PIP claimant. You may wish to find out exactly what a PIP assessment entails, or where your personal assessment would be held. If your circumstances mean that you are unable to travel to a local consultation centre, it may be possible to arrange for the assessment to take place in your own home. Perhaps you want to claim back travel expenses after your assessment has taken place – you can find out how to do so by calling the number listed on this page.
One major reason people seek contact with Atos is to make a complaint about an assessor. All staff employed by Atos to perform assessments receive full training in disability assessments, and must be approved by the Secretary of State. However, you may feel you are unsatisfied after your appointment, feeling that the staff member did not behave in a professional manner, or the result was not what you expected. Whatever your grievance, you can air it with a call to Atos. When making a complaint, be sure to take down your personal details and as much information about the issue as possible. This is to make sure your complaint is handled in the most efficient manner.
Although it is possible to contact Atos by email, the most effective way to handle a personal matter like this is by phone. Speaking to a team member in person ensures that you see your enquiry dealt with immediately, taking away the need to sit around and wait.
Whatever your reason for getting in touch with the Atos contact number, one call to the number on this page will connect you directly to their customer service team.